Inmate Phone Service

The Linn County Correctional Center uses Telespan/NCIC Inmate Communications as its Inmate Communications Provider. Calls are billed at a per-minute rate of $0.20, with no connection fees. International calls are billed at a per-minute rate of $0.50.

Please visit NCIC Inmate Communication to create and fund an account (Para Espanol) or contact their call center at 1-800-943-2189. All credit and debit cards are accepted.

Video Visitation Service

The Linn County Correctional Center is happy to announce that beginning Monday, February 1, 2021, inmate visitation can now be conducted offsite over the internet via video visitation with NCIC Inmate Communications. Inmates will receive two free 20-minute visits during the months of February, March, and April 2021. Beginning May 1, 2021, the offsite visits over the internet will be charged at a rate of $.25 per-minute from NCIC Inmate Communications. Offsite visits over the internet requires access to high-speed internet and a computer, tablet, or smartphone equipped with a camera, microphone, and speakers.

If you do not have access to a computer or internet service, the Correctional Center has one terminal in the lobby for use. Once on-site visits resume at the Correctional Center, the on-site visits will not have a fee. 

To create an account and begin scheduling online video visitation, go to NCIC Inmate Communications.

NCIC Inmate Communications Banner Opens in new window

*** NOTICE *** *** NOTICE *** *** NOTICE *** *** NOTICE ***

The Linn County Correctional Center cannot be held liable for user errors while making deposits to the NCIC systems. ALL TRANSACTIONS ARE BETWEEN THE CUSTOMER AND NCIC INMATE COMMUNICATIONS. Please be very careful when entering currency amounts and inmate information into the system and check for accuracy prior to submitting the funds. Fees are calculated and charged by NCIC. The Linn County Correctional Center cannot assist with technical problems arising from the use of the NCIC website, software, or on-site kiosks. If you have a problem with the NCIC services, please contact their customer service number at 1-800-943-2189. 

IMPORTANT: The video visitation software requires a person's face to be visible. If the software does not detect a face, then the screen will go blank. These settings are part of the software from NCIC and controlled by NCIC, not the Linn County Correctional Center.

Inmate Phone System Information (PDF)

Inmate Phone System Information (Para Espanol) (PDF)

Inmate and Visitor Video Visitation Conduct and Behavior

Correctional Center staff will monitor conduct and behavior during the video visitations.  Visitors and inmates are expected to follow a code of behavior that is decent, non-disruptive, and non-offensive to other visitors, inmates, and staff. Violation of video visitation rules may result in termination of current visit and suspension or revocation of video visitation privileges. 

Video Visitation Rules

  1. Visitors will be allowed to visit only 1 inmate per visit.
  2. All visitors must wear a full shirt. No tank tops, see-through, or low-cut shirts are allowed.
  3. All visitors must remained fully clothed. No sexually suggestive behavior. Violation of this rule will result in termination of the visit and immediate suspension of visitation privileges.
  4. Nothing may be shown to the camera, including photographs. 
  5. If you display a cellphone or other recording device OR take screenshots, the visit will be terminated and your privileges may be suspended. 
  6. Any display of firearms, drugs, or illegal activity will result in your visit being terminated immediately and your visitation privileges will be suspended indefinitely.
  7. Visitors’ and inmates’ visitation privileges will be suspended for, but not limited to, hitting the screens, slamming the receivers, tampering with or attempting to tamper with equipment, showing photographs, producing a cell phone, being disruptive, or altering clothing to be revealing or provocative in the visitation viewing area. 
  8. If you choose to disobey any rules, your visits could be terminated indefinitely. 

This is not an exhaustive list of rules and/or guidelines for remote or on-site video visitation and are subject to change without notice. When possible, a warning will first be given before termination of visits. All visitors are expected to follow the above rules. You are encouraged to contact a member of the Linn County Jail Administration if there are any questions as to what is expected of you during your visit. In the event your visit is suspended, you will need to contact the Linn County Jail Administration regarding your visiting privileges.  

Onsite Kiosk Visitations

While in-person visitation is no longer available, visitors wishing to visit inmates free of charge are now able to utilize one of our kiosks located on the 2nd floor public visitation area at Linn County Correctional Center. All visits must still be scheduled through the NCIC website and visitors are still required to show ID at the records window prior to them receiving access to the public elevator. 

Inmates housed in the Linn County Correctional Center are eligible for two (2), twenty (20) minute visits per week. Those inmates sentenced to three (3) days and under will not be allowed visitation privileges. Visitation space is limited, so inmates are limited to a combination of 2 adults and 1 child or 1 adult and 2 children.

Who Can Visit

Persons under the age of 18 shall not be allowed to visit inmates unless they are accompanied by a parent, legal guardian, physical custodian, or adult immediate family member (husband, wife, uncle, aunt, grandparent, sister, or brother). Accompaniment means they must go to the visitation area with the underage person and remain there until the visit is over. Visitors ages 15 or 17 may visit their parents without being accompanied by an immediate family member as defined above.

Children (anyone under age 14) in the lobby must be in the company of an adult at all times. If children are unruly so as to cause disruption or a security problem, an oral warning shall be issued to the accompanying adult and a written warning to the inmate being visited. Repeated disruptions will lead to termination of visiting and/or denied future visits.

Visitors must have a valid, non-expired, state identification card when visiting inmates. Proper identification includes an official picture identification card with the person’s name and date of birth on it. Additionally, visitors are required to register at the time of the visit.

Kiosk Visitation Schedule

Day Morning Afternoon Evening
Monday through Friday 9 a.m. to 11 a.m. 1 p.m. to 3 p.m. 6 p.m. to 8 p.m.
Weekends 9 a.m. to 11 a.m. 1 p.m. to 3 p.m. 6 p.m. to 8 p.m.

Inmates in special status, including Behavior Modification (1 visit per week), Administrative Segregation, Suicide Watch, etc., will visit from 8:00 a.m. - 9:00 a.m., seven days a week.

What is Prohibited in Visitation

The general public is prohibited from bringing food, beverages, diaper bags, and packages larger than briefcases into the Correctional Center. Additionally, food, beverages, and/or smoking are not allowed in visitation.

Cell phones and electronic devices are not allowed in the visitation area. Those caught with cell phones or electronic devices will be subject to a visitation suspension. 

Visitation Expectations

Visits may be denied for the following reasons:

  • Visitor is a security or safety risk: intoxicated or has been charged with or convicted of furnishing drugs or contraband to inmates.
  • Disruptive or disorderly behavior or persons with serious mental illness.
  • Visitors communicating with inmates other than those they are registered to visit.
  • Inmate declines visit.
  • Inappropriate clothing or indecent exposure including "flashing" of covered body areas.