LINN COUNTY eNEWS
August 2015
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Treasurer’s Office works to improve customer satisfactionThe Linn County Treasurer’s Office is working to improve citizen customer satisfaction and office effectiveness and efficiency. The office, which served nearly 109,000 customers in person last year and received 74,000 phone calls, recently completed an assessment with McGladrey LLP to review staffing levels, transaction processes and technology maximization.
?The Treasurer’s Office is now working to implement the assessment’s recommendations, including cross-training employees, implementing a call center environment phone system and promoting online payment options for property taxes and vehicle registration renewals to reduce the number of people waiting in line at the Treasurer’s Office. Online payments can be made at www.IowaTaxAndTags.gov.
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Treasurer’s Office to close for two and a half hours on August 26The Linn County Treasurer’s Office will be closed the morning of Wednesday, August 26 for an all-staff training on implementing new process improvements in the Treasurer’s Office. The office will open at 10 a.m. Normal business hours for the Treasurer’s Office are 7:30 a.m. to 5:15 p.m. Monday through Friday, excluding holidays. The process improvements are part of the Treasurer’s Office goals to improve customer satisfaction and experience.
Online payment options for vehicle registrations and property taxes are available at www.IowaTaxAndTags.gov.
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 Edwin Valladares, Voter Outreach Coordinator
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Linn County hires new Voter Outreach CoordinatorThe Linn County Elections Office has hired Edwin Valladares as voter outreach coordinator to oversee voter registration drives, early voting and other outreach initiatives aimed to increase voter awareness. Valladares is a native of Honduras and speaks Spanish and English. He has lived in Cedar Rapids since 1994.
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Absentee voting now underway for regular school board electionsEarly, absentee voting is now underway in Linn County for the regular school board elections. Individuals may vote in-person or may request an absentee ballot to vote by mail. Ballots returned by mail must be postmarked on or before Saturday, September 5. Election Day is Tuesday, September 8.
Go to www.LinnCountyElections.org to gain access to all election-related information for Linn County.
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Property tax statements mailed next weekThe semiannual installment of property and mobile home tax statements will be mailed on August 28 and Linn County residents and property owners are reminded that the deadline to pay the first half of their property taxes is September 30, 2015. This is the last day to pay the first half without penalty. A penalty of one and one half percent will attach to each late payment beginning October 1, 2015. To make payment more convenient, several payment options are available. Property taxes can be paid online, by mail, in person or over the phone.
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Five Seasons Stand Down and Resource Fair to be held Sept. 4Linn County Veteran Affairs is co-hosting the 10th Annual Five Seasons Stand Down and Resource Fair Sept. 4 from 8 a.m. to 3 p.m. at Veterans Memorial Stadium.
The Stand Down helps people who are homeless or near-homeless transition to community living by providing access to human service agencies, including benefits counseling (social security and veterans), employment and training assistance, eye exams, health care screenings, housing services and more. Approximately 70 service agencies will participate.
Admission is free, but pre-registration is strongly encouraged. To register, visit the VA Outreach Center, 1535 First Ave. SE, Cedar Rapids, or Linn County Veteran Affairs, 1240 26th Ave. Court SW, Cedar Rapids.
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ITC to contribute $25,000 toward Nature Playscape at Wickiup HillLinn County Conservation will create an outdoor play area made entirely out of natural materials. The playscape, to be located at Linn County’s Wickiup Hill Learning Center, will encourage children to literally “get in touch with nature.” Staff at Wickiup Hill Learning Center have been hoping to create a playscape for many years. ITC, an electric transmission company, has pledged $25,000 toward the project.
As part of the design process, Linn County Conservation is hosting input sessions, at which residents can experiment with natural play materials and offer their suggestions on what would make a fun and interesting playscape.
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Subscribe to Linn County road construction email alertsStay up to date this construction season on the various Linn County secondary road construction projects by signing up to receive road construction notices via email from the Linn County Secondary Road Department. Visit www.linncounty.org, click “Notify Me” and sign up for “Construction Project Updates” to be notified of a project before it begins or sign up to receive updates for a specific road construction project.
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Linn County offices to close in observance of Labor DayLinn County governmental offices will be closed on Monday, September 7 in observance of Labor Day. The following services will continue to operate: - Juvenile Detention and Diversion Services
- The Sheriff’s Office will be closed; however, continuous operations will be available for routine and emergency responses. This includes the Patrol Division, Communications Division and the Correctional Center. In an emergency, always dial 911.
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