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1. What is My Care Community?

My Care Community is a local group of community providers who connect you to programs that keep you healthy and safe. We coordinate care for you and your family, so it’s easy to make appointments, get referrals and find the care you’re looking for.

2. How does My Care Community Work?

When you visit a My Care Community partner organization, you can choose to join My Care Community. Just give us the OK to work with our partner organizations to figure out if you are eligible for certain programs and services. Then, we will connect you with the right resources to ensure you can achieve your best quality of life.

3. How does My Care Community help me and my family?

Sometimes you need more care than one organization can provide. That’s where My Care Community comes in. Our friendly and welcoming care coordinators listen to your story and help you determine what care is needed. They then connect you to any additional programs and services you may qualify for.

• Learn what programs and services you’re eligible for without having to call multiple offices or fill out extra paperwork.
• No need to remember old names and dates, or which services you’ve already used.
• Safe and confidential.
• Care coordination and referrals for your entire family.

4. How does the community benefit from My Care Community?

My Care Community partner organizations communicate, share resources, and coordinate referrals to improve the health and well-being of those in our own communities. By providing this type of care coordination, My Care Community works to provide better care throughout our entire community to ensure everyone has access to the resources for living their safest and healthiest lives.

5. What kinds of services can I get through My Care Community?

Our partners offer a variety of different health care and social services, from regular doctor’s appointments and check-ups, to mental health screenings, child care assistance, addiction treatment and more.

See our list of partners at mycarelinnco.org for more information.

6. What are the benefits of My Care Community?

My Care Community strives to create a safe and healthy community for all. By joining My Care Community, as an individual or partner organization, the following benefits can be gained:

• Easy referrals to connect individuals to local services in the community
• Share communication, assessment results, goals, and more with other community partners
• Track the outcome of referrals and services delivered to clients
• Improve the health and well-being of individuals and families through an increased partnership and collaboration with other My Care Community partners
• Measure the impact of an organization and the services offered to the community

7. Who can use My Care Community?

My Care Community is open to all residents located within the service area of our partners.

8. How do I sign up for My Care Community?

It’s easy to join My Care Community. The next time you visit one of our partner organizations, just ask. You’ll sign a consent form allowing us to help and refer you to our partners, and we’ll take care of the rest! If you ever decide to leave My Care Community, you can opt out at any time, for any reason. 

9. Does it cost anything to use My Care Community?

No. My Care Community is a free service open to all local residents.

10. Will My Care Community keep my information safe?

Yes. We respect your privacy and take every step to keep your information safe. Only authorized partners can see your information and will only do so for the purposes of coordinating care. Prior to being connected with resources, all individuals must sign a consent form, which enables My Care Community to coordinate care on your behalf.

We use the most up-to-date technology to keep the data in our network safe. All of our systems comply with state and federal laws that protect your information, including HIPAA.