Can my family or friends visit?

Support systems for those addressing Mental Health and Substance Use Disorder crises is vitally important and in normal circumstances we encourage any loved ones or friends to accompany a patient to the Access Center and stay with the patient while they are in our care. However, due to COVID-19 safety protocols, patients can have one support person accompany them into the Access Center during triage and non-overnight stays. If a patient needs to stay overnight, staff will provide ways to keep patients connected to support systems  via phone calls, FaceTime, or other online means.

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1. How can people access / use the Access Center?
2. Who can use the Access Center?
3. What are the hours of the Mental Health Access Center?
4. Where is the Mental Health Access Center located?
5. How do I pay for services?
6. What is it like to use the Mental Health Access Center?
7. Will anyone know if I received services?
8. Will you help me with other resources I need?
9. Can I leave on my own?
10. Is there a limit to the number of times I can come?
11. Why do you take vitals during triage?
12. Can my family or friends visit?
13. What COVID-19 protocols are in place?