How do you decide if crews will plow outside of normal hours of operation?

The Operations Superintendent monitors multiple weather forecasting apps, uses the Iowa DOT Road Weather Information System to check air and pavement temperatures, and watches Iowa DOT live cameras to see current conditions when a winter weather event is predicted for Linn County. Then, around 1 a.m., the superintendent drives a two hour route through the whole County in two-wheel drive to get a sense of how difficult it is to get around. If the decision is made to call in crews for extended hours, the superintendent calls the seven managers who call the 30-41 other crew members for an early start time. Mechanics are also called in to be ready for any repair needs.

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1. When will my road be plowed?
2. What are your hours of operation for winter snow removal?
3. How do you decide if crews will plow outside of normal hours of operation?
4. Do you sand and salt gravel roads?
5. How long does it take to clear a Secondary Road snow route?
6. The post office will not deliver my mail because of the snow in front of my mailbox. Will the County be out to remove this snow?
7. Why did the snow plow push snow beyond the edge of the road?
8. My mailbox was destroyed by your plow. Are you going to replace it?