United Way 211 is a free confidential information and referral service, ready to help 24 hours a day, seven days a week. United Way 211 helps connect individual and families to community resources and the services they need, such as utility or rent assistance, food and clothing, counseling, and much more. Just dial 211 or toll free 866-469-2211. From a cell phone or pay phone, please dial 319-739-4211.